Insightful Minds Consulting Ltd (Companies House #15663539) is a UK limited company registered with the Information Commissioner's Office as a data controller.
This policy covers how we collect, use, store, and protect personal data when you interact with our website, our conversational AI agent, or our consulting services.
1. Data we collect
- Website analytics (anonymised page views, referrers, device info)
- Form submissions (name, email, company, message content)
-
Conversational AI agent interactions
- Conversation transcripts
- Contact details if you choose to share them
- Technical metadata (timestamp, device, referrer)
- Voice mode (where used): real-time transcripts only. Audio is not retained.
2. Lawful basis
- Legitimate interest for conversation handling and service improvement
- Consent for marketing follow-up and case study delivery
- Contractual necessity for paid engagements
3. Data retention
- Conversation transcripts: 90 days, then anonymised
- Lead contact details: 2 years from last interaction
- Engagement records: 7 years (UK accounting requirement)
- Voice audio: not retained
4. Your rights
- Right to access: request a copy of your data
- Right to deletion: request removal
- Right to rectification: correct inaccurate data
- Right to object: opt out of further communications
6. Data sharing
We use the following processors:
Anthropic
AI processing
Voyage AI
Embeddings
Supabase
Database hosting (EU region)
Twilio
SMS
Resend
Email
Cal.com
Calendar booking
Railway
Backend hosting
Netlify
Website hosting
We do not sell or share personal data with third parties for marketing.
7. Cookies
Essential cookies only. No analytics or marketing cookies.
8. Updates
This policy was last updated July 2026. Material changes will be announced on the homepage.